Orders & Shipping

In-stock items ship within 1-3 business days after payment confirmation via Yurtiçi Kargo. Production time for personalized items is shown on the product page.

Shipping is free on orders of 750 ₺ and above. Below that a flat 89.90 ₺ applies.

Your tracking number is emailed when the order ships. You can also use the Track Order page with your order number and email.

Yes, we ship to European countries. Shipping cost is calculated when you select your country at checkout.

Returns & Exchanges

You may return unworn items with tags within 14 days of delivery. Earrings and personalized items cannot be returned for hygiene reasons.

Once the returned item arrives and is checked, your refund is issued within 3 business days to the original payment method.

Products & Care

All our pieces are plated over nickel-free brass or 925 sterling silver and are suitable for sensitive skin.

With proper care gold plating stays like new for 1-2 years. We offer a 12-month plating warranty with free re-plating if it fades.

Keep it in its closed box, away from moisture and separate from other pieces. Put it on after perfume and lotion, take it off before bed.

Dealership

Fill in the form on the Dealer Application page and attach your tax certificate. Applications are reviewed within 1-2 business days.

The Standard tier minimum is 1,500 ₺. Gold and Platinum tiers get higher discounts and trade-account terms.

Once approved, your dealer price appears automatically on all products when logged in; you can also download the price list as CSV.