14-day unconditional returns
Conditions
Return unworn items with tags and box within 14 days of delivery. Earrings and personalized items are excluded for hygiene reasons.
How to Return
- Create a request under My Account > My Orders > Return Request (guests: email us).
- Ship the item free with the return code we send you via Yurtiçi Kargo.
- Your refund is issued within 3 business days of receipt.
Exchanges
For size/color exchanges the new item ships free once the return arrives.
Damaged or Wrong Item
Send us a photo within 48 hours; the item is replaced free of charge.